CNN published a news report explaining some of the things you should never tell your insurance company, most are geared toward car wreck claims.
It is always helpful to read articles such as this prior to getting into a recorded telephone conversation.
See this report at 5 Things Never to Say to Your Insurers.
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Things you should never say to your insurance company and why
November 5, 2009
Things you should never say to your insurance company and why
By
Elli RIch
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